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Blog: Future Phone Frenzy

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A few weeks ago I got my regular bi-annual call from an unknown number which I answer in a SHIRTY manner but then have to rapidly Become Polite About, for LO! it was my phone company ringing to ask if I'd like a new phone and also a lower monthly tariff? I always end these phone calls pathetically grateful to the nice young person who's saved me some money, but this time I should perhaps have been sterner, as it was the beginning of several weeks of ANNOYANCE, ending in TECHNO FEAR.

It all began to go awry a week or so after the call, when I realised that my new phone had not turned up yet. I emailed the company who said it had been delivered to a neighbour by DPD. Are there any more DREAD WORDS than "by DPD" in Modern Britain? Pretty much every time DPD have delivered - or tried to deliver - something to me they have dumped it on some unlucky sod SOMEWHERE in my block of flats, not taken a note of which number it was (they seem to think I know everyone in all 43 flats personally) nor left a note for me, and expected whoever took the parcel in to finish off the delivery. I do realise that DPD are a horrible company who don't pay their workers properly, by the way, so maybe this is a company cost cutting policy, all I know for sure is that their presence in my delivery chain affects my life ADVERSELY.

There followed two weeks of emails back and forth while DPD "conducted an enquiry", which ended up with my phone company giving up and sending another phone... which DPD again "left with a neighbour". This time however they DID record the flat number so when I got home I popped upstairs to collect it, and discovered the TRUTH behind the whole business: my phone company had put THE WRONG FLAT NUMBER on the package!

There then followed a delightful community gathering when I had a chat to the person who'd taken my current phone in AND the person who it had been wrongly addressed to, after which I ended up with TWO phones (as the original had gone to the same wrong address)! It was all, to say the least, EXTREMELY frustrating, especially as I'd been NICE to the phone company whose fault it was all along! Still, I DID get to meet some neighbours, and I DO now have my new phone!

With that mystery solved I sat down and prepared myself for a couple of hours transferring things from my old phone to my new one. You know the sort of thing - adding contacts, installing apps, entering passwords for emails etc etc. Every time I get a new COMPUTER of some sort I do this, and every time I am reminded that it is no longer the 1990s and computers are designed to be used by EVERYONE, and not just bearded computer loons with seven types of screwdriver. I was, however, AMAZED to find that the same principle applies to mobile phones. "Do you basically want me and your old phone to sort this out for you?" said a message which popped up on my new phone (I paraphrase a little, but not much). I said "all right then" and, about ten minutes later, it was all DONE. I didn't even need to connect the phones with WIRES or anything, it did it with THE WI-FI!

I was flipping STUNNED by the whole process. It was so PEASY and now my new phone has all the stuff my OLD one did, plus (hopefully) I will be able to make phone calls without the SOUND disappearing every sixty seconds. It's pretty good, though I have to admit it's taken a bit of the New Phone Novelty out of it - it's almost exactly the same as the old one, after all!

posted 9/2/2018 by MJ Hibbett

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